Accessibility Statement for Submit an Online Advanced Passenger Information System Report (Online APIS)
This accessibility statement applies to the service Submit an Online Advanced Passenger Information System Report (Online APIS) (homeoffice.gov.uk)
This website is run by Border Force. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- Navigate most of the website using just a keyboard.
- Reach the main page from every page on Online Advanced Passenger Information System.
- Read and navigate the order on Online Advanced Passenger Information System as it is logical and intuitive/clear.
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible. You can see a full list of any issues we currently know about in the Non-accessible content section of this statement.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us via GARSupport@Homeoffice.gov.uk
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us via GARSupport@Homeoffice.gov.uk
Read tips on contacting organisations about inaccessible websites.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
If you're in Northern Ireland and are not happy with how we respond to your complaint you can contact the Equalities Commission for Northern Ireland who are responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications)(No. 2) Accessibility Regulations 2018.
Technical information about this website's accessibility
The Home Office is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 (w3.org) AA standard. The non-compliances are listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
- Zoom in up to 200% causes the text spilling off the screen on certain pages.
- Zoom in up to 400% causes the text spilling off the screen on certain pages.
- Timeout warning message is not displayed to the user.
- Error messaging when services are down are not clear or user friendly, when login into the dashboard.
Non-compliance with the accessibility regulations
All content tested is compliant with the WCAG guidelines to the best of our knowledge. If you find areas in the site that are inaccessible, please contact us via GARSupport@Homeoffice.gov.uk
Disproportionate burden
At this time, we have not made any disproportionate burden claims.
Content that's not within the scope of the accessibility regulations
At this time, we have not identified any content that's not within the scope of the accessibility regulations.
What we're doing to improve accessibility
Our plan below describes how and when we plan to improve the accessibility of this service:
- We will train our staff to create accessible services.
- We will implement automated and manual accessibility testing in our development process.
- We will conduct user research and testing with users who have access needs.
- We will put in place alternative arrangements for those who need them and be willing to make additional adjustments if these are not enough.
Preparation of this accessibility statement
This statement was prepared on 13th November 2024. It was last reviewed on 13th November 2024.
This website was last tested on 12th November 2024. The test was carried out by the internal Quality Assurance team.